And Analysis - Case Study Example As per the open system model, the organization along with the sub system which includes groups, individuals and departments often share a number of similar features which explains how the organizations functions and are organized (Cummings & Worley, p.89). The organization, in the given case study, seems to lack coordination among the members and also with the top level management. There are no specific goals attached with the organization and employees often sends query about what the specific goal is and how to achieve it. By looking at the open system model of the organization, it can be assumed that the major problem lies with the group level. Although the other two levels that is organizational level and individual level are far away from perfection but the major issue lies with the group level. Group Level Diagnosis The group level diagnosis consists of inputs under which organizational design plays an important role in group design. Structure of the organization, technology, HR system, measurement system and organizational culture are the components of the organizational design. It mainly specifies the work done tighter in a group which is the main issue in the present organization. As per the survey or questions asked, the response revealed that the organization did not have a so called team. The organization does not function as a team whenever group decisions are required. As commented by Don, the national sales manager, the members do not listen to each other and tends to talk much without listening much to each other. The members are effective in sharing information but not much as a team. The core factors of team functioning was missing such as appraisals and reward system. The next factor is design components which consist of five major components. In task structure, the main idea is to see how the group work is designed. It varies along two dimensions which are regulation of task behavior and coordination of memberâ€™s effort. In the respective case, there is no group work, no interaction among the group members regarding the work. When meeting are conducted the members do not know what to discuss on such meetings. Meetings are thought to be wastage of time and rather talking as a team the members address it to Joe the division president. The next components talks about the clarity of goal. The members do not know the objective of the organization, what kind of goal is the organization thriving for and so on. Group composition is concerned with the membership of the groups .The members have the ability to differ on dimensions which are relevant to group behavior. But group work does not take a stand in the particular organization, members tends to work on their own, their own way. Group functioning is also important to group life. It takes into consideration how members of an organization relate to each other as quality of relationship does affect the task performance. The relationship among the members is quite effective, which is expressed on the last page of the case study. Since there is a lack of team spirit and team work, members needs to work on their own and discuss issues with Joe instead of team members. Lastly, the performance norms which talks about the group should perform task and include performance which are acceptable. The members in the organization want Joe to take care of the needs and
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